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 Requirements:

Required Experience, Skills, Knowledge and Abilities

-Minimum of 5 years of work experience as a veterinary

technician (non-certified) or veterinary assistant performing

technician responsibilities in a fast-paced veterinary

clinic/hospital. Emergency experience is highly preferred.

-Above average proficiency with keyboarding and data

  entry, PCs, Microsoft Office, and common computer software and hardware.

-Verbal and written communication that is clear, concise, professional and empathetic.

-Strong attention to detail and the ability to multitask.

-Customer service focused attitude and behavior.

-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

-Ability to accurately add, subtract, multiply, and divide using whole numbers, common fractions, decimals, ratios and percentages.

-Ability to maintain regular and punctual attendance.

-Strong attention to detail and the ability to multitask Remote Agent Requirements Candidates who work remotely must have or be willing to obtain and maintain at their expense certain IT requirements including reliable high speed internet with an ISP that can supply a cable modem internet service with a minimum of 20mb download speed and a PC computer (no Apple computers) with Windows

-The capability to display two monitors. Candidates must also have a designated home office area that meets certain requirements and may not have any other responsibilities during the time they are working such as caring for dependents.

 

 Job Description:

The Veterinary Technician/Assistant position is responsible for responding to incoming cases via the telephone, email and chat applications for Pet Poison Helpline and our veterinary nurse lines regarding potential toxic exposures, poisonings, general animal wellbeing questions and emergency situations. The position takes full histories and details of the events, triage the cases and provide accurate medical, health and safety information to the callers. Technicians/Assistants must accurately document each case in an electronic record to ensure the well-being of the animals. This position is in a call center environment or remote from home if applicable. Given the nature of the position, many pet owners are calling under stressful circumstances and are therefore in distress. Technicians/Assistants must be able to manage cases under pressure and be comfortable talking to people in various emotional states. Schedule Full-time, 40 hrs/week. Positions do not have a set schedule. Shift times and shift days will vary and include weekends, typically 2 per month and up to 3 during our busy season, and some holidays. At this time available shifts are 8 ½ hours long (with a 30 minute unpaid break) and are primarily evening shifts (shift start times are ranging from 2pm-6pm CST and shift end times ranging from 10:30pm-2:30amCST). While we may be able to work with some scheduling restrictions, flexibility in availability is highly preferred as we operate 24/7. Overnights are not required. Part-time, 20 hrs/week. We have an evening shift need. Employees will be scheduled 4 hour shifts, 5 days a week on a 2-week rotation which will include every other weekend. Evening, PT Hours: 4-hour shifts between the hours of 5pm-9pm CST. Week 1 will work Saturday, Sunday, Tuesday, Wednesday and Thursday. Week 2 will work Monday-Friday. Training There is an extensive training program for this position. It will consist of 1-2 weeks remote training. There is also a requirement of 2 ½ weeks, full-time that will take place in our office in Bloomington, MN. Candidates outside of the Twin Cities will have hotel and travel expenses reimbursed if applicable.

 

 

  Application Instructions:

Interested candidates should submit their resume and cover letter or introductory email to careers@safetycall.com. Introductions should include which position is of interest, your availability and any scheduling restrictions, and why you are a good fit for the remote position if applicable. Submissions without a cover letter or introductory email that includes the requested information will not be considered. Our team will review each submission and contact the candidates that most closely match the qualifications.

 

 

 

10/21/2019 

 Requirements:

Required Experience, Skills, Knowledge and Abilities

-Active CVT/LVT/RVT License

-1+years of work experience

in a veterinary clinic/hospital

-At least one year of emergency/critical care

experience preferred

-Ability to work varying shift times and varying days, including weekends as specified above.

-Proficiency with keyboarding and data entry, PCs, Microsoft Office, andcommon computer software and hardware.

-Ability to accurately add, subtract, multiply, and divide using whole numbers, common fractions, decimals, ratios and percentages - Excellent verbal and written communication that is clear, concise, professional and empathetic

-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

-Strong attention to detail and the ability to multitask

-Customer service focused attitude and behavior Remote Agent Requirements Candidates who work remotely must have or be willing to obtain and maintain at their expense certain IT requirements including reliable high speed internet with an ISP that can supply a cable modem internet service with a minimum of 20mb download speed and a PC computer (no Apple computers) with Windows 10 and the capability to display two monitors. Candidates must also have a designated home office area that meets certain requirements and may not have any other responsibilities during the time they are working such as caring for dependents.

 

  Application Instructions:

To Apply Interested candidates should submit their resume and cover letter or introductory email to careers@safetycall.com. Introductions should include which position is of interest, your availability and any scheduling restrictions, and why you are a good fit for the remote position if applicable. Submissions without a cover letter or introductory email that includes the requested information will not be considered. Our team will review each submission and contact the candidates that most closely match the qualifications

  10/21/2019 

2930 Little Dug Gap Rd.

Lousiville, TN 37777

 

 Requirements:

Full time position

Small Animal Veterinay Technician w/ 1 year experience

 

 Application Instructions:

Please send your resume to:

office@countrysidevetservices.com

 

 Job Description

Experienced veterinary technician (at least 1 year in veterinary hospital/clinic required) We are looking for a full time veterinary technician with a positive attitude and technical skills. This job is for a self motivated individual that can work well in a team setting. He/She should be able to draw blood, place catheters, use laboratory equipment, monitor anesthesia, assist in surgery, care for hospitalized patients, effectively communicate with clients, and have basic computer skills. If you are passionate about veterinary medicine and providing exceptional patient care, we want you to join our team!

10/21/2019 

 3164 Memorial Blvd. 

 Murfreesboro, TN 37129

 

 Requirements:

Full time position

Tennessee Licensed LVMT

Ability to life 50+ lbs

 

  Application Instructions:

Please send your resume to:

stonesriverordering@gmail.com

 

 Job Description

Patient Care Responsibilities: Prepare appointments by obtaining medical histories, vitals and any other pertinent information prior to the doctor’s exam Understand usage, dosage, and common side effects for commonly used prescription drugs and can readily explain them to clients Obtain samples such as blood, urine, fecal, and ear swabs and performing corresponding tests Utilize proper restraint for both dogs and cats and recognize certain behaviors that would require special restraint such as fractious cats or aggressive dogs Understand vaccines and vaccine protocols and be able to confidently discuss with clients Be proficient in placing IV catheters and administering both SQ and IV fluids Assist the veterinarian in surgical and dental procedures as well as prepares patients for surgery Provide compassionate nursing care as well as communicating with veterinarians status updates for hospitalized patients. Position patients properly and take diagnostic radiographs, following all safety and OSHA regulations. Complete OSHA and radiology training yearly Demonstrate the ability to properly calculate anesthesia drugs and monitoring anesthesia during surgery Set up for surgery including daily checks of anesthesia machines and monitoring equipment to ensure that it is in good working condition Perform emergency procedures such as CPR and administering emergency drugs when directed by a veterinarian

 

Client Service Responsibilities: Assist with phones during times of high call volume, check clients out where needed Provide professional, efficient and exceptional client service Discharge patients from surgery as well as other hospitalized procedures with all pertinent information provided to client Assist the front desk with filling prescriptions called in for pick up

 

Hospital Operations Responsibilities: Be willing to guide, mentor, and support fellow team members With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow Manage the pace and daily patient flow through hospital, ensure compliance with all TN and OSHA guidelines Ensure that surgery instruments and surgery suite (including dental instruments and dental suite) are properly cleaned and stored appropriately; Properly clean, pack and autoclave all surgical materials after they are used. Keep the operating room properly stocked and prepared for surgery Use proper Personal Protective Equipment as directed by supervisor Perform daily cleaning and sanitization procedures, keep the hospital clean and organized throughout the day Advocate for the continual improvement of quality medicine and patient care Assist in the training of Technician Assistants as well as Boarding Attendants and responds to issues that may arise with boarding patients (such as illness and behavior) Demonstrate the ability to work as a team player and maintains a positive attitude with co-workers Maintain personal appearance and behavior that meets the expectations of the SRVH mission, values, and relationship with the community, including clients, employees, and patients. Conduct any related tasks as assigned by the Drs, Office Manager, and Lead Technician Communicate with boarding staff and assist with medication and treatment of boarding pets

 

10/20/2019 

236 E James Campbell Blvd, Columbia, TN 38401

Phone: 931-381-1888,

Fax: 931-381-5464

Email: eastsideanimalhospital@yahoo.com

 

Submit resume in person, by fax, or by email

 

- Small animal, 1.5 doctor practice, southern middle Tennessee

- Opening for full-time nurse/technician

- 37-40 hours/week

- Prefer licensed tech/nurse or soon to be licensed

- Hourly rate depending upon licensure, experience, and skill level with raises based upon performance

- Position requires working Saturdays

- Position requires kennel duty that is rotated among nurses and assistants

- Our nurses perform all tasks that nurses are trained to do (anesthesia, client education, radiology, nursing care, surgical assistance/monitoring, technical duties – such as IV catheter placement, fecals/skin scrapes/venipuncture, etc., medical record keeping, dentistry)

- We practice high quality medicine with emphasis on patient care/comfort, preventive medicine, and client education.

- We perform advanced dentistry using dental radiography and surgical extractions.

- We strive to be fear free to all our patients with a special emphasis on our feline patients and their comfort, so applicant should be comfortable handling cats in a fear free manner or willing to learn.

o We are an AAFP Certified Feline Friendly Practice Gold Status practice.

- We have stem cell capability, ultrasound, Free Vaccinations for Life, and our rewards program called Paw Points.

- We strive to go above our clients’ expectations at every visit.

- Benefits

o Sick leave

o Vacation

o Staff discounts

o CE

o Uniforms

o Supplemental insurance at employees expense

o Holiday pay

 

- Our core values: We treat every client the same. We treat all pets like they are our own. We go the extra mile. We always try our best. We have fun.

6/24/2019

 

Full Time Veterinary Technician for rapidly growing

Wellness and Spay-Neuter Clinic in Rogersville, TN

Our focus is on Wellness services with an emphasis on

dentistry and Spay-Neuter services. We have dental x-ray

and perform surgical extractions.

 

Responsibilities include but are not limited to:

Surgery Prep, anesthesia monitoring, dental assisting (will train the

right candidate)

Assist with wellness appointments, check-in of surgery patients,

treatment and monitoring hospitalized patients

Process lab specimens and run in-house labs

Assist with needs in lobby, as needed, to include answering phones, making appointments, filling medications

Assist with keeping clinic clean and organized

Assist with management of inventory

 

To apply:

Send resume to Lisa Twark, DVM at:

lisatwark@hotmail.com 

OR 

Dog and Cat Depot

318 Farside Dr

Rogersville, TN  37857

OR

contact Lisa Twark for questions at 423-754-9559

 

Any potential candidates are welcome to visit the clinic at any time.

 

6/24/2019

 3164 Memorial Blvd. 

 Murfreesboro, TN 37129

 

 Requirements:

Full time position

Tennessee Licensed LVMT

Ability to life 50+ lbs

 

  Application Instructions:

Please send your resume to:

stonesriverordering@gmail.com

 

 Job Description

Patient Care Responsibilities: Prepare appointments by obtaining medical histories, vitals and any other pertinent information prior to the doctor’s exam Understand usage, dosage, and common side effects for commonly used prescription drugs and can readily explain them to clients Obtain samples such as blood, urine, fecal, and ear swabs and performing corresponding tests Utilize proper restraint for both dogs and cats and recognize certain behaviors that would require special restraint such as fractious cats or aggressive dogs Understand vaccines and vaccine protocols and be able to confidently discuss with clients Be proficient in placing IV catheters and administering both SQ and IV fluids Assist the veterinarian in surgical and dental procedures as well as prepares patients for surgery Provide compassionate nursing care as well as communicating with veterinarians status updates for hospitalized patients. Position patients properly and take diagnostic radiographs, following all safety and OSHA regulations. Complete OSHA and radiology training yearly Demonstrate the ability to properly calculate anesthesia drugs and monitoring anesthesia during surgery Set up for surgery including daily checks of anesthesia machines and monitoring equipment to ensure that it is in good working condition Perform emergency procedures such as CPR and administering emergency drugs when directed by a veterinarian

 

Client Service Responsibilities: Assist with phones during times of high call volume, check clients out where needed Provide professional, efficient and exceptional client service Discharge patients from surgery as well as other hospitalized procedures with all pertinent information provided to client Assist the front desk with filling prescriptions called in for pick up

 

Hospital Operations Responsibilities: Be willing to guide, mentor, and support fellow team members With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow Manage the pace and daily patient flow through hospital, ensure compliance with all TN and OSHA guidelines Ensure that surgery instruments and surgery suite (including dental instruments and dental suite) are properly cleaned and stored appropriately; Properly clean, pack and autoclave all surgical materials after they are used. Keep the operating room properly stocked and prepared for surgery Use proper Personal Protective Equipment as directed by supervisor Perform daily cleaning and sanitization procedures, keep the hospital clean and organized throughout the day Advocate for the continual improvement of quality medicine and patient care Assist in the training of Technician Assistants as well as Boarding Attendants and responds to issues that may arise with boarding patients (such as illness and behavior) Demonstrate the ability to work as a team player and maintains a positive attitude with co-workers Maintain personal appearance and behavior that meets the expectations of the SRVH mission, values, and relationship with the community, including clients, employees, and patients. Conduct any related tasks as assigned by the Drs, Office Manager, and Lead Technician Communicate with boarding staff and assist with medication and treatment of boarding pets

 

10/20/2019 

2930 Little Dug Gap Rd.

Lousiville, TN 37777

 

 Requirements:

Full time position

Small Animal Veterinay Technician w/ 1 year experience

 

 Application Instructions:

Please send your resume to:

office@countrysidevetservices.com

 

 Job Description

Experienced veterinary technician (at least 1 year in veterinary hospital/clinic required) We are looking for a full time veterinary technician with a positive attitude and technical skills. This job is for a self motivated individual that can work well in a team setting. He/She should be able to draw blood, place catheters, use laboratory equipment, monitor anesthesia, assist in surgery, care for hospitalized patients, effectively communicate with clients, and have basic computer skills. If you are passionate about veterinary medicine and providing exceptional patient care, we want you to join our team!

10/21/2019 

 Requirements:

Required Experience, Skills, Knowledge and Abilities

-Active CVT/LVT/RVT License

-1+years of work experience

in a veterinary clinic/hospital

-At least one year of emergency/critical care

experience preferred

-Ability to work varying shift times and varying days, including weekends as specified above.

-Proficiency with keyboarding and data entry, PCs, Microsoft Office, andcommon computer software and hardware.

-Ability to accurately add, subtract, multiply, and divide using whole numbers, common fractions, decimals, ratios and percentages - Excellent verbal and written communication that is clear, concise, professional and empathetic

-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

-Strong attention to detail and the ability to multitask

-Customer service focused attitude and behavior Remote Agent Requirements Candidates who work remotely must have or be willing to obtain and maintain at their expense certain IT requirements including reliable high speed internet with an ISP that can supply a cable modem internet service with a minimum of 20mb download speed and a PC computer (no Apple computers) with Windows 10 and the capability to display two monitors. Candidates must also have a designated home office area that meets certain requirements and may not have any other responsibilities during the time they are working such as caring for dependents.

 

  Application Instructions:

To Apply Interested candidates should submit their resume and cover letter or introductory email to careers@safetycall.com. Introductions should include which position is of interest, your availability and any scheduling restrictions, and why you are a good fit for the remote position if applicable. Submissions without a cover letter or introductory email that includes the requested information will not be considered. Our team will review each submission and contact the candidates that most closely match the qualifications

  10/21/2019 

 3164 Memorial Blvd. 

 Murfreesboro, TN 37129

 

 Requirements:

Full time position

Tennessee Licensed LVMT

Ability to life 50+ lbs

 

  Application Instructions:

Please send your resume to:

stonesriverordering@gmail.com

 

 Job Description

Patient Care Responsibilities: Prepare appointments by obtaining medical histories, vitals and any other pertinent information prior to the doctor’s exam Understand usage, dosage, and common side effects for commonly used prescription drugs and can readily explain them to clients Obtain samples such as blood, urine, fecal, and ear swabs and performing corresponding tests Utilize proper restraint for both dogs and cats and recognize certain behaviors that would require special restraint such as fractious cats or aggressive dogs Understand vaccines and vaccine protocols and be able to confidently discuss with clients Be proficient in placing IV catheters and administering both SQ and IV fluids Assist the veterinarian in surgical and dental procedures as well as prepares patients for surgery Provide compassionate nursing care as well as communicating with veterinarians status updates for hospitalized patients. Position patients properly and take diagnostic radiographs, following all safety and OSHA regulations. Complete OSHA and radiology training yearly Demonstrate the ability to properly calculate anesthesia drugs and monitoring anesthesia during surgery Set up for surgery including daily checks of anesthesia machines and monitoring equipment to ensure that it is in good working condition Perform emergency procedures such as CPR and administering emergency drugs when directed by a veterinarian

 

Client Service Responsibilities: Assist with phones during times of high call volume, check clients out where needed Provide professional, efficient and exceptional client service Discharge patients from surgery as well as other hospitalized procedures with all pertinent information provided to client Assist the front desk with filling prescriptions called in for pick up

 

Hospital Operations Responsibilities: Be willing to guide, mentor, and support fellow team members With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow Manage the pace and daily patient flow through hospital, ensure compliance with all TN and OSHA guidelines Ensure that surgery instruments and surgery suite (including dental instruments and dental suite) are properly cleaned and stored appropriately; Properly clean, pack and autoclave all surgical materials after they are used. Keep the operating room properly stocked and prepared for surgery Use proper Personal Protective Equipment as directed by supervisor Perform daily cleaning and sanitization procedures, keep the hospital clean and organized throughout the day Advocate for the continual improvement of quality medicine and patient care Assist in the training of Technician Assistants as well as Boarding Attendants and responds to issues that may arise with boarding patients (such as illness and behavior) Demonstrate the ability to work as a team player and maintains a positive attitude with co-workers Maintain personal appearance and behavior that meets the expectations of the SRVH mission, values, and relationship with the community, including clients, employees, and patients. Conduct any related tasks as assigned by the Drs, Office Manager, and Lead Technician Communicate with boarding staff and assist with medication and treatment of boarding pets

 

10/20/2019 

 Requirements:

Required Experience, Skills, Knowledge and Abilities

-Minimum of 5 years of work experience as a veterinary

technician (non-certified) or veterinary assistant performing

technician responsibilities in a fast-paced veterinary

clinic/hospital. Emergency experience is highly preferred.

-Above average proficiency with keyboarding and data

  entry, PCs, Microsoft Office, and common computer software and hardware.

-Verbal and written communication that is clear, concise, professional and empathetic.

-Strong attention to detail and the ability to multitask.

-Customer service focused attitude and behavior.

-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

-Ability to accurately add, subtract, multiply, and divide using whole numbers, common fractions, decimals, ratios and percentages.

-Ability to maintain regular and punctual attendance.

-Strong attention to detail and the ability to multitask Remote Agent Requirements Candidates who work remotely must have or be willing to obtain and maintain at their expense certain IT requirements including reliable high speed internet with an ISP that can supply a cable modem internet service with a minimum of 20mb download speed and a PC computer (no Apple computers) with Windows

-The capability to display two monitors. Candidates must also have a designated home office area that meets certain requirements and may not have any other responsibilities during the time they are working such as caring for dependents.

 

 Job Description:

The Veterinary Technician/Assistant position is responsible for responding to incoming cases via the telephone, email and chat applications for Pet Poison Helpline and our veterinary nurse lines regarding potential toxic exposures, poisonings, general animal wellbeing questions and emergency situations. The position takes full histories and details of the events, triage the cases and provide accurate medical, health and safety information to the callers. Technicians/Assistants must accurately document each case in an electronic record to ensure the well-being of the animals. This position is in a call center environment or remote from home if applicable. Given the nature of the position, many pet owners are calling under stressful circumstances and are therefore in distress. Technicians/Assistants must be able to manage cases under pressure and be comfortable talking to people in various emotional states. Schedule Full-time, 40 hrs/week. Positions do not have a set schedule. Shift times and shift days will vary and include weekends, typically 2 per month and up to 3 during our busy season, and some holidays. At this time available shifts are 8 ½ hours long (with a 30 minute unpaid break) and are primarily evening shifts (shift start times are ranging from 2pm-6pm CST and shift end times ranging from 10:30pm-2:30amCST). While we may be able to work with some scheduling restrictions, flexibility in availability is highly preferred as we operate 24/7. Overnights are not required. Part-time, 20 hrs/week. We have an evening shift need. Employees will be scheduled 4 hour shifts, 5 days a week on a 2-week rotation which will include every other weekend. Evening, PT Hours: 4-hour shifts between the hours of 5pm-9pm CST. Week 1 will work Saturday, Sunday, Tuesday, Wednesday and Thursday. Week 2 will work Monday-Friday. Training There is an extensive training program for this position. It will consist of 1-2 weeks remote training. There is also a requirement of 2 ½ weeks, full-time that will take place in our office in Bloomington, MN. Candidates outside of the Twin Cities will have hotel and travel expenses reimbursed if applicable.

 

 

  Application Instructions:

Interested candidates should submit their resume and cover letter or introductory email to careers@safetycall.com. Introductions should include which position is of interest, your availability and any scheduling restrictions, and why you are a good fit for the remote position if applicable. Submissions without a cover letter or introductory email that includes the requested information will not be considered. Our team will review each submission and contact the candidates that most closely match the qualifications.

 

 

 

10/21/2019 

2930 Little Dug Gap Rd.

Lousiville, TN 37777

 

 Requirements:

Full time position

Small Animal Veterinay Technician w/ 1 year experience

 

 Application Instructions:

Please send your resume to:

office@countrysidevetservices.com

 

 Job Description

Experienced veterinary technician (at least 1 year in veterinary hospital/clinic required) We are looking for a full time veterinary technician with a positive attitude and technical skills. This job is for a self motivated individual that can work well in a team setting. He/She should be able to draw blood, place catheters, use laboratory equipment, monitor anesthesia, assist in surgery, care for hospitalized patients, effectively communicate with clients, and have basic computer skills. If you are passionate about veterinary medicine and providing exceptional patient care, we want you to join our team!

10/21/2019 

 Requirements:

Required Experience, Skills, Knowledge and Abilities

-Active CVT/LVT/RVT License

-1+years of work experience

in a veterinary clinic/hospital

-At least one year of emergency/critical care

experience preferred

-Ability to work varying shift times and varying days, including weekends as specified above.

-Proficiency with keyboarding and data entry, PCs, Microsoft Office, andcommon computer software and hardware.

-Ability to accurately add, subtract, multiply, and divide using whole numbers, common fractions, decimals, ratios and percentages - Excellent verbal and written communication that is clear, concise, professional and empathetic

-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

-Strong attention to detail and the ability to multitask

-Customer service focused attitude and behavior Remote Agent Requirements Candidates who work remotely must have or be willing to obtain and maintain at their expense certain IT requirements including reliable high speed internet with an ISP that can supply a cable modem internet service with a minimum of 20mb download speed and a PC computer (no Apple computers) with Windows 10 and the capability to display two monitors. Candidates must also have a designated home office area that meets certain requirements and may not have any other responsibilities during the time they are working such as caring for dependents.

 

  Application Instructions:

To Apply Interested candidates should submit their resume and cover letter or introductory email to careers@safetycall.com. Introductions should include which position is of interest, your availability and any scheduling restrictions, and why you are a good fit for the remote position if applicable. Submissions without a cover letter or introductory email that includes the requested information will not be considered. Our team will review each submission and contact the candidates that most closely match the qualifications

  10/21/2019 

 Requirements:

Required Experience, Skills, Knowledge and Abilities

-Minimum of 5 years of work experience as a veterinary

technician (non-certified) or veterinary assistant performing

technician responsibilities in a fast-paced veterinary

clinic/hospital. Emergency experience is highly preferred.

-Above average proficiency with keyboarding and data

  entry, PCs, Microsoft Office, and common computer software and hardware.

-Verbal and written communication that is clear, concise, professional and empathetic.

-Strong attention to detail and the ability to multitask.

-Customer service focused attitude and behavior.

-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

-Ability to accurately add, subtract, multiply, and divide using whole numbers, common fractions, decimals, ratios and percentages.

-Ability to maintain regular and punctual attendance.

-Strong attention to detail and the ability to multitask Remote Agent Requirements Candidates who work remotely must have or be willing to obtain and maintain at their expense certain IT requirements including reliable high speed internet with an ISP that can supply a cable modem internet service with a minimum of 20mb download speed and a PC computer (no Apple computers) with Windows

-The capability to display two monitors. Candidates must also have a designated home office area that meets certain requirements and may not have any other responsibilities during the time they are working such as caring for dependents.

 

 Job Description:

The Veterinary Technician/Assistant position is responsible for responding to incoming cases via the telephone, email and chat applications for Pet Poison Helpline and our veterinary nurse lines regarding potential toxic exposures, poisonings, general animal wellbeing questions and emergency situations. The position takes full histories and details of the events, triage the cases and provide accurate medical, health and safety information to the callers. Technicians/Assistants must accurately document each case in an electronic record to ensure the well-being of the animals. This position is in a call center environment or remote from home if applicable. Given the nature of the position, many pet owners are calling under stressful circumstances and are therefore in distress. Technicians/Assistants must be able to manage cases under pressure and be comfortable talking to people in various emotional states. Schedule Full-time, 40 hrs/week. Positions do not have a set schedule. Shift times and shift days will vary and include weekends, typically 2 per month and up to 3 during our busy season, and some holidays. At this time available shifts are 8 ½ hours long (with a 30 minute unpaid break) and are primarily evening shifts (shift start times are ranging from 2pm-6pm CST and shift end times ranging from 10:30pm-2:30amCST). While we may be able to work with some scheduling restrictions, flexibility in availability is highly preferred as we operate 24/7. Overnights are not required. Part-time, 20 hrs/week. We have an evening shift need. Employees will be scheduled 4 hour shifts, 5 days a week on a 2-week rotation which will include every other weekend. Evening, PT Hours: 4-hour shifts between the hours of 5pm-9pm CST. Week 1 will work Saturday, Sunday, Tuesday, Wednesday and Thursday. Week 2 will work Monday-Friday. Training There is an extensive training program for this position. It will consist of 1-2 weeks remote training. There is also a requirement of 2 ½ weeks, full-time that will take place in our office in Bloomington, MN. Candidates outside of the Twin Cities will have hotel and travel expenses reimbursed if applicable.

 

 

  Application Instructions:

Interested candidates should submit their resume and cover letter or introductory email to careers@safetycall.com. Introductions should include which position is of interest, your availability and any scheduling restrictions, and why you are a good fit for the remote position if applicable. Submissions without a cover letter or introductory email that includes the requested information will not be considered. Our team will review each submission and contact the candidates that most closely match the qualifications.

 

 

 

10/21/2019